IT Technical Support

Job Responsibilities:

• Handle IT helpdesk requests from internal users
  
• Handle installation, configuration, and maintenance of PCs, networking equipment, and Microsoft 365 tools.
  
• System data entry and administration
  
• Responsible for data backup, monitoring and troubleshooting to ensure the availability, accessibility and security
  
• Proactively compile and update technical documents
  
• Provide on-site assistance
  
• Assist with ad-hoc tasks and projects assigned by the IT Manager
  
• 5-day work week

Requirements:

• Higher Diploma or Degree holder in Computer Science, Information Technology or any related discipline
  
• A minimum of 1 year working experience in IT industry is preferred
  
• Knowledge of LAN / WAN and TCP / IP
  
• Knowledge of MS Windows, Office 365 and Exchange Mail
  
• Experience in supporting Windows Server & Linux platform will be an advantage
  
• Self-motivated with good analytical and problem-solving skills
  
• Good communication and interpersonal skills
  
• Immediate available is highly preferred

We Offer:

• 5 days work


• Medical benefits (eg. Free Vaccination, Free Medical Checkup)


• Performance bonus


• Overtime Compensation


• Study allowance


• Study loan


• Birthday leave


• Maternity and paternity leaves

Work Location: near Kwai Hing MTR station

For details, please visit our website: www.medtimes.com.hk

Interested parties, please send your resume, current and expected salary via email to hr@medtimes.com.hk

Personal data provided by job applicants will be used strictly in accordance with the employer's personal data policies and for recruitment purposes only.