Passenger Services Officer 旅客服務主任

主要職責
Responsibilities

· 為旅客辦理登機手續及提供接待服務
Provide efficient and courteous check-in services to passengers in order to achieve on time flight departure

· 在客運大樓，香港或九龍機場快線站以及海天客運碼頭辦理登機手續
Handle passengers at boarding and arrival gates efficiently

· 在服務櫃檯解答查詢
Perform queue management at check-in counter, boarding gate and transfer desk.

· 在登機及抵港閘口為旅客提供服務
Assist passenger at Self Check-in Kiosk and Self Bag Drop Counter.

· 在辦理登機手續櫃檯、登機閘口和轉機櫃檯進行人流管理
Perform queue management at check-in counter, boarding gate and transfer desk.

· 在智能登記櫃檯及自助行李託運設施協助旅客辦理登機手續
To assist passenger at Self Check-in Kiosk and Self Bag Drop Counter.

入職要求
Requirements

· 香港中學會考 /文憑考試或同等學歷
HKCEE / HKDSE or equivalent

· 有良好的溝通技巧包括英語，廣東話及普通話
Good command of both written & spoken English and Chinese, including Mandarin

· 良好客戶服務和溝通技巧
With good communication skills and customer-oriented

如有興趣申請，請將個人履歷，申請職位及要求薪金電郵至 recruitment@has.com.hk 或發送到我們Whatsapp的招聘熱線: 9190 4717。

If you would like to apply, please send your CV, applied position and expected salary to recruitment@has.com.hk or WhatsApp to our recruitment hotline: +852 9190 4717.

*本公司所收到的職位申請表只供招聘用途，申請人如在四星期內未獲邀面試，即表示是次申請未獲接納。*

*Personal data collected will be used for recruitment purposes only. Applicants not being invited for an interview within 4 weeks may be considered their applications* unsuccessful.*