Customer Services Associates (Call Team)

Responsibilites

• Handle general call center duties including incoming calls, WhatsApp, WeChat, and courier arrangements


• Ensure that calls and emails are handled according to the company’s service level with professional manner


• Answer / follow up patient‘s inquiry and appointment booking


• Any assigned responsibilities by supervisor

Requirements

• HKCEE or above with at least 1 year working experience in imaging centres or medical centres


• Good interpersonal skills and telephone manners


• Willingness to learn, pleasant, customer-oriented and good team player


• Good command of both written and spoken English, Cantonese and Putonghua


• Experience in hospitality, tourism or customer service is an advantage but not must


• Fresh graduated with Tourism and Hospitality Management background is preferred 

Pls send yoour CV to hr@trinitymedical.com.hk or whatsapp 6096-4093