Customer Services Associates (Front Desk)

Responsibilities

• Responsible for appointment bookings, billings and daily operational and clinical services with professional manner


• Deliver good customer service at medical care center to meet Company’s service standard


• Answer patient‘s inquiry and appointment booking in reception


• Handle patient registration and service management


• Ensure all reception, booking counter and waiting rooms are clean, tidy and hygienic


• Assist in ad-hoc tasks assigned by supervisors

Requirements

• HKCEE or above with at least 1 year working experience in imaging centres or medical centres


• Good interpersonal skills and telephone manners


• Willingness to learn, pleasant, customer-oriented and good team player


• Good command of both written and spoken English, Cantonese and Putonghua


• Experience in hospitality, tourism or customer service is an advantage but not must


• Fresh graduated with Tourism and Hospitality Management background is preferred 

Pls send yoour CV to hr@trinitymedical.com.hk or whatsapp 6096-4093