Customer Service Executive 客戶服務主任

Job Description:

• Handle inbound calls, retrieve voicemails & make follow-up calls to customers


• Complete customer requests via non-call channels including fax, email and other systems within designated time frame.


• Answer inquiries, resolve & escalate feedback appropriately


• Maintain accurate records on all orders, inquiries & customer feedback cases

Requirements :

• DSE or Diploma in business discipline


• Minimum 1 - 2 years related customer service experience


• Energetic, well-organized and able to work independently


• Good communication and interpersonal skills


• Good command of written & spoken English and Chinese


• PC Knowledge in MS Excel, Word & Chinese Word Processing


• Experience in CALL CENTRE is preferred

Working Time:

• 5 days per week, required to work on a roster schedule

Interested parties please send your full resume together with salary expectation and availability to aswipeople@aswatson.com or WhatsApp : 62784440 - https://wa.me/85262784440

*All information provided will be held in strict confidence*