Part-time - Call Centre Assistant

The Department

The Membership Services Department plays an essential role in providing co-ordination and administrative support, and amenities to the Club's 29,000 Members and their families.

Job Duties:

·        Provide quality Telephone services to our Members

·        Handle Raceday table reservations on catering and events for Members

·        Provide outbound calls for product selling

·        Responsible to work according to the shift duty assigned

Requirements:

·        Form 6 or above

·        A minimum of 2 years’ working experience in call centre is an advantage

·        Good communication skills in both English, Chinese and Mandarin

·        Positive attitude, pleasant telephone manners, good interpersonal skills, patient and well understanding on customers’ needs

·        Proficient in PC skills, including hands-on application of MS office such as MS Word, Excel and PowerPoint with typing speeds of 20 wpm (Chinese) and 30 wpm (English)

Working Hours:

The Call Center operates 7 days a week with working hours from 08:30 to 18:00.  Staff are required to work at least 2 weekdays plus a weekend duty.

Working Locations:

Sha Tin Communications & Technology Centre, Sha Tin Racecourse, Sha Tin OR

The Hong Kong Jockey Club Headquarter, One Sports Road, Happy Valley

Hourly Pay:

$84.5/hour

We are an equal opportunity employer.
Personal data collected will be used for recruitment purposes only.

recruit4@hkjc.org.hk