Customer Services Officer (Bank / Sheung Shui / Mongkok)

Our MNC client, a Chinese bank, would like to seek for various high calibre candidates to join their team as Customer Services Officers.

Job Responsibilities:

• Handle customer inquiries, resolve & escalate feedback appropriately


• Provide excellent customer service and maintain good relationships with the customers


• Complete customer requests within a designated time frame


• Maintain accurate records on all inquiries & customer feedback cases

Job Requirements:

• Diploma or Bachelor's degree in business or related discipline


• PC knowledge in MS Excel and Word


• Energetic, team-player, well-organized and able to work independently


• Good communication and interpersonal skills in English and Chinese

Interested parties, please send your resume to GSH.HK@adecco.com

Please note that only short listed candidates will be notified. All information gathered will be treated in strict confidence and solely used for recruitment purposes.