Guest Experience Supervisor (顧客服務督導員)

RESPONSIBILITIES:

- Responsible for the operational efficiency and ensuring a smooth operation of all front office areas

- Provide timely and professional check-in/check-out services in accordance with established scripting and standards

- Supervises front office operations during assigned shift

- Provides training to subordinates.

REQUIREMENTS:

- Diploma Holder in Hotel Management or related discipline

- 2-3 years’ relevant experience in hospitality industry

- Good communication and interpersonal skills

- Good command in both spoken and written English and Chinese (Including Cantonese and Mandarin)

- Shift duty is required

- Immediate Available is highly preferred

We offer attractive remuneration package including 5-day work week, 9.5 working hours per day, birthday leave, annual leave, marriage leave, typhoon compensation leave, duty meal, discretionary bonus, overnight shift allowance, medical and dental benefit. Interested parties please send full CV with available date, present & expected salary to us by:

Email: H7606-HR2@accor.com
Fax: 2252 2916

Information provided will be treated in strictly confidential and only be used for recruitment purpose.  For more information of the Company, please visit our web site at https://all.accor.com/7606

Sharon Lee
28 DES VOEUX ROAD WEST, SHEUNG WAN
Hong Kong

Email:h7606-hr2@accor.com
Phone:22522918
Fax: 2252 2916