Officer, Policy Service (1-year contract, up to $27k)

Officer, Policy Service (1-year contract, up to $27k)

• Policy servicing / administration


• Exp in insurance / back office admin / support


• 5-day work, 1-year renewable contract


• Location: Quarry Bay

Responsibilities

• Handle all types of policy alterations, policy servicing, new business and claims applications in accordance with the requirements of standard procedures


• Participate in company projects end-to-end or as assigned such as performing UAT of new production systems, product implementation, portals revamp, etc.


• Build strong relationship with Distribution team for speedy resolution of request level issues.


• Follow through quality issues identified by quality assurance program. Recommend changes to procedures/processes and participate in their implementation.


• Update manuals, procedures or operational forms where necessary as instructed


• Assist line manager to prepare regular reports and communication for internal/ external parties.

Requirements

• University graduate preferred.


• 3+ years of experience in life insurance operations / insurance back office / policy administration / policy servicing


• Self-motivated, a quick learner and a good team player.


• Good problem solving, organizational and interpersonal skills.


• Work well under pressure and able to complete task at a timely manner.


• Ability to handle multi-task, work on own initiative and prioritize work.


• Ability to develop and maintain relationships with customers and external parties.


• Good command of written and spoken English, Cantonese and Mandarin.


• Good knowledge of Microsoft word, Excel, PowerPoint and Chinese Word Processing.

Interested parties please send your application letter and full resume with current / expected salary and availability by clicking "Apply now" or whatsApp 6764 0288. Information collected will be treated in strict confidence and only be used for recruitment purpose.