Front Desk Customer Service 前台客戶服務員（中環區高級辦公大樓）

Responsibilities:

• Provide quality and efficient information and reception desk services to our tenants and visitors


• Handling inquiries and complaints, making bookings, confirming reservations, problems solving and to provide the necessary follow-up to ensure tenant and visitor satisfaction

Requirements: 

• DSE graduate, diploma or above in customer service, hospitality management or related field is an advantage


• Guest services experience is a plus


• Good communication and interpersonal skills 


• A good team player, proactive, detail-oriented, enthusiastic and motivated


• Good spoken and written in Cantonese, Putunghua and English is a definite plus


• Fresh graduates are also welcome


• Shift work is required but not over the night 0700-2300 (9 hours)

Benefits:

• 9 hours working per day, six rest days per month


• Retention Bonus equivalent to one-month basic salary on completion of each year of service


• Public Holidays and 10 days paid annual leave


• Medical and Life Insurance


• Free uniform laundry services


• Hardship allowance after probation


• Part of property management knowledge might be learnt by candidates