Senior/Service Engineer - (Services Operation/Maintenance/Field Support) - Open to fresh graduate

Roles and Responsibilities

• Assist in providing support for the Branch Operation


• Handle customers' enquiries and foster relationship management by attending visits and client meetings


• Assist in ensuring the performance on lift and escalator maintenance & major repairs within the assigned portfolio


• Prepare the general and ad hoc reports and analysis for customers and internal review, and follow up site performance such as field technical support


• To ensure the technical and legal compliance of our inspection, repairs and special maintenance and monitor the quality performance through the Quality Feedback system


• Assist in monitoring the spare parts consumption


• Follow up with field operation team and major repair teams for repair requisition

Requirements

• Degree in Engineering or related disciplines


• 3+ years of relevant experience in maintenance and field support


• Detail-minded, organized with strong execution orientation and ability to work independently and under pressure


• Good customer-orientation, with strong communication and interpersonal skills


• Good command of spoken & written English and Chinese


• Fresh graduate are welcome to apply  

Email: recruit.shk@hk.schindler.com
Phone: 63972525