IT Service Officer(16-19k, fresh grad welcome)

Job descriptions

• Perform daily IT/Technical operation on exam services, provide first line support


• Projects implementation and identify, resolve and escalate issues to customer and internal parties


• Troubleshooting system, storage and network problems, diagnose and solve hardware/software incidents/problems


• Software and Hardware installation and maintenance for the examinations services support


• Assist with ad hoc projects

Job Requirements:

• 1-2 years of experience in IT / system administration & support


• Higher Diploma or above in Information Technology / Computer Science or related discipline


• Basic network cabling knowledge and is an advantage


• Good command in both written and spoken English and Chinese


• Independent, hardworking and self-motivated


• Outgoing and talkative personality would be desirable


• Less experience or fresh graduates are also welcome


• Graduates in Information Technology/Computer Science/Computer Engineering


• Basic knowledge in network technologies, network switches and routers


• Basic knowledge networking and security troubleshooting


• This role may require working test days which will involve weekend work as part of the contracted hours