Part-time - Membership Services Assistant – Hotline (General Enquiry & Members Mobile App)

Hourly Pay:

$84.5/hour

The Department

The Membership Services Department plays an essential role in providing co-ordination and administrative support, and amenities to the Club's 29,000 Members and their families.

Job Duties:

·        Handle Members’ incoming calls with professional manner

·        Provide appropriate advices and solutions to Members on both general and Members Mobile App enquires

·        Address Members feedbacks professionally

·        Assist Supervisors on ad-hoc tasks

Requirements:

·        Form 6 or above

·        Having digital product and mobile application knowledge is an advantage

·        Excellent interpersonal and communication skills with good command of English and Chinese in both verbal and writing

·        Independent, self-motivated, organized and positive mind

·        Self-punctuality

Working Hours:

Monday to Sunday from 08:30 to 18:00 (plus race night to 23:00)

*Staff is required to work at least 3 days weekly

Work Location:

Sha Tin Communications & Technology Centre, Sha Tin Racecourse

We are an equal opportunity employer.
Personal data collected will be used for recruitment purposes only.