Account Operations Officer

What you’ll do and what success looks like in this role

• Support account opening process to ensure the compliance with internal policies and regulatory requirements


• Conduct periodic review on SDD and EDD cases and provide resolution and follow up action on exceptional items


• Assist to update the operational guidelines and manuals in accordance with legal, regulatory and internal requirements


• Participate in projects on new process/service development, automation of new process and system enhancement/UAT to improve operational efficiency


• Participate in ad-hoc tasks as assigned

What is required and what we’re looking for

• Associate Degree / Diploma or above


• Minimum 2 years’ experience in banking payment operations and account opening including AML, KYC, transaction monitoring, etc.


• Sound knowledge of HKMA regulatory requirements


• Organized, responsible and with a drive for excellence


• Willing to work shifts on weekends and public holidays


• Good command of verbal and written English and Chinese

We offer competitive salary package to the successful candidate.  If you are interested in joining this exciting team, please apply with resume via the "Apply" button below.

All information provided by applicants will be used for recruitment purposes only. Information of unsuccessful applicants will be destroyed within 24 months of receipt.